Socios.com User Guidelines

About these Guidelines

We want our app features to be a fun and a safe experience for all users. Following these guidelines will help ensure you and other users have a great experience. Note that violations can result in the permanent/temporary suspension of your account and/or the confiscation of any tokens held therein.

 

In short, treat others as you would like to be treated. Remember that certain interactions that seem harmless or fun to you may be perceived differently by other users. 

 

If you encounter other users who are violating these guidelines, please remove yourself from the situation and don’t engage. Report the situation to us through the in-app support options or through our web-based help centers. 

 

Below are some rules to follow when making use of our app: 

1 – Treat others with respect

It’s in everyone’s best interest to keep things courteous and fun for all. Always respect other users. 

  • Never defame, abuse, harass, harm, or threaten another user.
  • Never violate the legal rights (including the rights of privacy and publicity) of others.
  • Never impersonate other users or Socios.com staff.
  • Never expose users’ identities without their consent, even if a user discloses that info first

2 – Chat Rooms

The Chat Rooms are a place for fan token holders to get together and share conversations about Socios, sports and entertainment news and Socios’ partners. The following inappropriate activities in any Socios Chat Room are strictly prohibited: 

  • posting of abusive, threatening or offensive content,
  • posting of degrading comments about things such as race, religion, politics, culture, sexual orientation, gender or identity
  • sexual references,
  • obscenities or derogatory comments,
  • the promotion of illegal activity and violations of our Terms and Conditions,
  • posting of any bullying or hate speech,
  • any activity with the intent to bring abuse, disrepute or harm to Socios, its staff and/or its operations,
  • any activity with the intent to abuse or harass another user or spam

Users shall not make use of the Chat Rooms to communicate account details or complaints. Socios staff and employees will never ask you for your account details or passwords on any Chat Rooms. Any personal or private data shared in a Socios Chat Room should stay in such chat room.

 

Socios reserves the right to take remedial action if you act in breach of the above rules and guidelines including the permanent/temporary suspension of your account, disabling the your ability to send messages (i.e. muting) for a specified period of time on the Chat Room and/or the confiscation of your tokens. 

3 – Token Hunt feature

Stay aware of your surroundings. 

 

The Token Hunt feature is designed to be used outdoors. As with any outdoor activity we encourage everyone to exercise caution. Here are some additional considerations:

  • Remain aware of your environment and avoid going into any inappropriate or dangerous areas, or any area where you are not permitted to be. Do not trespass.
  • When walking, users should remain aware of hazards, including other pedestrians, traffic, and obstacles.
  • As with any mobile app, our features should not be operated while driving a vehicle.
  • Never take photos or videos of other users.
  • Parents should guide and supervise their children’s use of the product, including how to use a mobile phone app safely.

No cheating. Don’t do it. Our features are meant to be used on mobile devices. Don’t deny yourself or someone else of an authentic experience by cheating. 

 

Unfortunately, methods of cheating are limited only by cheaters’ imaginations, and include the following: 

  • using modified or unofficial software,
  • using multiple accounts (one account per user),
  • using tools or techniques to alter or falsify your location (“spoofing”),
  • sharing accounts,
  • intentionally exploiting a bug to gain reward,
  • abusing refund policy and mechanism,
  • buying/selling/trading accounts,
  • or any other activity that is in violation of Socios.com’s Terms of Service.

4 – How we enforce our Terms and Conditions and these Guidelines.

If you become aware of any user acting in breach of these guidelines, please report to support@usa.socios.com. We will review reported or flagged user accounts and will determine whether or not they violate the Terms and Conditions and/or these Guidelines. Accounts are penalized for violations of the Terms and Conditions and/or these Guidelines. We may issue a warning, suspend your account, confiscate any tokens or permanently terminate your account, without warning and at our sole discretion.
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PRIVACY POLICY

TERMS AND CONDITIONS

© Copyright 2018 – 2022. All Rights Reserved. Socios Services Limited (C 91496) and Mediarex Enterprises Limited (C 73768)

All featured app visualisations are conceptual and may not reflect the final product design
Socios Services US Inc., a corporation incorporated in Nevada, United States with company registration number E14985182021-8 (“US Operator”) manages the digital fan engagement platform “Socios.com” (“US Socios Platform”)